Understanding the Analytics Dashboard: Key Metrics to Monitor

Hi there! It's great to hear that you’re enjoying RapidoForm! The analytics dashboard is a powerful tool for extracting insights from your customer feedback surveys. Here are a few key metrics you should focus on:

• Response Rate: Measure how many of your recipients filled out the form versus how many were sent. This can help you gauge the effectiveness of your outreach.
• Completion Rate: This shows how many people completed the entire survey. A low rate could indicate that the form is too long or the questions need reworking.
• Satisfaction Scores: If you’re using rating questions, monitor these closely to spot trends in customer satisfaction.

Regarding segmenting responses, RapidoForm allows you to leverage conditional logic to create tailored questions based on prior responses, making it easy to filter based on demographics or conditions you're interested in.

For best practices:

• Use Themes: Customize your forms to align them with your brand for better engagement.
• Schedule Regular Reviews: Regularly check your analytics dashboard and tweak your forms based on the insights you gather.

Feel free to ask if you have more questions or need specifics on any feature! Happy analyzing! 😊

Hi there! Great to hear you’re enjoying RapidoForm and its features! The analytics dashboard can indeed seem overwhelming at first, but there are a few key metrics that are particularly useful:

• Response Rate: This helps you gauge engagement—higher rates usually mean a more compelling survey.
• Net Promoter Score (NPS): If you’re asking about customer satisfaction, NPS can really show you how likely customers are to recommend your service.
• Completion Time: Keeping an eye on how long respondents take to complete the survey can point to questions that might be too complex or lengthy.
• Trends Over Time: Look for patterns in responses over weeks or months to identify shifts in customer sentiment.

As for segmentation, you can leverage conditional logic to create branches in your questions based on demographics or previous answers. This will enable a more targeted analysis.

Don’t forget to check the real-time analytics for immediate insights, and consider exporting your data to slice and dice it in additional tools if needed. Happy analyzing! 😊

Hey there! It's great to see you're enjoying RapidoForm's features—especially the AI form builder! When it comes to your analytics dashboard, here are some key metrics to keep an eye on:

• Response Rate: This tells you how many people completed the survey compared to those invited. A low rate might indicate issues with the survey or distribution method.

• Average Score: If you’re using scale questions, look at average scores to gauge overall sentiment.

• Trends Over Time: Monitoring how responses change can provide insights into customer behavior and satisfaction.

• Demographic Segmentation: Definitely take advantage of conditional logic to create tailored surveys. For analyzing data, you can segment responses based on traits like age, location, or previous interactions.

• Real-time Analytics: Check this feature often to spot trends as they develop, allowing for timely adjustments to your outreach strategies.

Using these metrics will help you identify trends and make informed decisions. Happy analyzing!