Now in Public Beta — Try Free

Deploy an AI Support Chatbot in 60 Seconds

Turn your website, docs & FAQs into a custom AI agent that answers customer questions accurately — with source citations, confidence scoring, and seamless human handoff.

60s
Setup Time
70%+
Resolution Rate
24/7
AI Availability
🤖

Acme Support

Online now
👋 Hi there! I'm Acme's AI assistant. How can I help you today?
How do I reset my password?
To reset your password, go to Settings → Security → Reset Password. You'll receive a confirmation email within 60 seconds.
📄 help-docs/security.md
Thanks! That was quick.
Ask me anything…
Powered by RapidoChat AI

Trusted by forward-thinking businesses worldwide

500+
Agents Deployed
50K+
Conversations / Month
4.8/5
Customer Satisfaction
99.9%
Uptime

Live in 3 Simple Steps

No coding required. Paste your URL, customize your agent, and embed — it really is that easy.

1
📄

Add Your Knowledge

Upload PDFs, paste website URLs, or add FAQ text. We auto-process and embed everything using advanced semantic chunking.

2
🎨

Customize Your Agent

Set your brand colors, name your bot, choose the tone, add a greeting, and configure suggested questions.

3
🚀

Deploy & Go Live

Copy-paste a single code snippet onto your website. Your AI chatbot is live instantly — answering questions 24/7.

Everything You Need to Delight Customers

A powerful suite of features designed to deliver accurate, branded AI support — without the enterprise price tag.

🧠

RAG-Powered Accuracy

Hybrid search combining semantic and keyword retrieval with cross-encoder reranking for precise, contextual answers.

📎

Source Citations

Every response cites the exact document and section it came from. Full transparency, zero guesswork.

🎯

Confidence Scoring

AI rates its own confidence. Below the threshold? It gracefully declines and offers human handoff.

🤝

Smart Human Handoff

When the AI detects complexity or frustration, it seamlessly escalates to a human agent via email or live chat.

🎨

Full Customization

Match your brand perfectly — colors, fonts, avatars, chat bubble position, persona tone, greeting, and more.

📊

Actionable Analytics

Track conversations, resolution rates, top questions, and knowledge gaps to continuously improve your bot.

🔒

Enterprise-Grade Security

Domain allowlisting, API key scoping, input sanitization, prompt injection prevention, and GDPR compliance.

Streaming Responses

Real-time SSE streaming for lightning-fast perceived response times. Users see answers word by word.

📱

Mobile-First Widget

Lightweight (<50KB) embeddable widget that's fully responsive — beautiful on any screen size.

Knowledge Base

Train Your AI From Any Source

Upload documents, crawl websites, or simply paste text. RapidoChat AI ingests your content, semantically chunks it, and creates a powerful vector knowledge base — automatically.

  • PDF, DOCX, TXT, MD, CSV file uploads
  • Auto-crawl websites and help documentation
  • Semantic chunking for superior retrieval accuracy
  • Real-time processing status and error tracking
  • One-click re-sync when content changes

📚 Knowledge Sources

+ Add Source
📕
product-guide.pdf
2.4 MB · 847 chunks · Updated 2h ago
✓ Indexed
🌐
docs.acme.com/help
24 pages crawled · 312 chunks
✓ Indexed
📝
FAQ — Returns & Shipping
Manual entry · 18 chunks
✓ Indexed
📘
api-documentation.md
156 KB · Processing…
⏳ Processing
Agent Builder

Craft the Perfect AI Persona

Customize every aspect of your chatbot's personality, look, and behavior. Match your brand voice from professional to casual — no code required.

  • Name, role, and tone customization (professional, friendly, casual, formal)
  • Custom avatar — upload, emoji, or AI-generated
  • Brand colors, fonts, and chat bubble positioning
  • Configurable greeting messages and suggested questions
  • Fallback responses and escalation email setup
Agent Builder — Acme Support Bot
Agent Name
Acme Helper
Tone
Friendly 😊
Primary Color
#028489
Knowledge Sources
4 Active
Analytics Dashboard

Insights That Drive Improvement

Understand what your customers ask, how well your bot performs, and where to add more knowledge — all in a clean, actionable dashboard.

  • Real-time conversation metrics and resolution rates
  • Top questions and trending topics visualization
  • Knowledge gap detection — unanswered queries highlighted
  • Customer satisfaction scores and feedback tracking
  • Exportable conversation logs (CSV/JSON)
Analytics — Last 30 Days
2,847
Total Conversations
↑ 23% vs last month
78%
Resolution Rate
↑ 5% vs last month
4.7/5
Satisfaction Score
↑ 0.3 vs last month
12
Knowledge Gaps Found
↓ Needs attention

One Snippet. Instant AI Chat.

Copy two lines of code and paste them into your website. The AI chatbot loads asynchronously — zero performance impact. Works on any platform: WordPress, Shopify, Webflow, React, or plain HTML.

  • Works on every website platform
  • Loads async — no page speed impact
  • Full customization via data attributes
  • Auto-updates — no maintenance needed
index.html
<!-- Add before </body> --><script src="https://cdn.rapidoform.com/chat/widget.js"data-agent-id="YOUR_AGENT_ID"data-position="bottom-right"data-theme="auto"async></script>
⚙️ Widget Configurator
Brand Color
Position
Dark Mode
Greeting
Auto-Open
Persona Name
Tone
Show Sources

Match Your Brand. Perfectly.

Full visual control — brand colors, avatars, positioning, tone of voice, greeting message, and more. Make the widget look native to your site, not bolted on.

  • Custom colors, logos & avatars
  • 4 tone presets — Professional, Friendly, Casual, Formal
  • Custom greeting messages & suggested questions
  • Bottom-left or bottom-right positioning
  • Dark mode support out of the box

A Unified Conversation Inbox

Every chat, every escalation, every resolution — all in one place. Filter by status, search conversations, and jump in when the AI needs backup.

💬 Conversations
AllOpenEscalatedResolved
E
Emma W.
Can I upgrade my subscription plan mid-cycle?
2m ago
2
J
James T.
The checkout page isn't loading — I keep getting a 504 error…
8m ago
escalated
A
Aisha P.
Thank you! That fixed my issue perfectly 🙌
15m ago
resolved
C
Carlos M.
How do I integrate with our Shopify store?
22m ago
1
S
Sarah L.
AI resolved — customer confirmed the answer was helpful
1h ago
resolved

Speak Your Customers' Language

Auto-detect visitor language and respond fluently in 50+ languages. Upload docs in any language — the AI translates and answers contextually.

  • Automatic language detection
  • 50+ languages supported
  • Upload docs in any language
  • Cross-language knowledge retrieval
🇺🇸
English
English
🇪🇸
Spanish
Español
🇫🇷
French
Français
🇩🇪
German
Deutsch
🇵🇹
Portuguese
Português
🇯🇵
Japanese
日本語
🇰🇷
Korean
한국어
🇨🇳
Chinese
中文
🇮🇳
Hindi
हिंदी
🇸🇦
Arabic
العربية
🇮🇹
Italian
Italiano
🇳🇱
Dutch
Nederlands

What Makes RapidoChat AI Different

We built the features that other chatbot platforms miss — solving the real reasons users hate chatbots.

🔗

"Powered by" Viral Loop

Every widget displays a subtle 'Powered by RapidoChat AI' link — driving organic signups from your customers' visitors.

🎯

Confidence-Based Answers

AI self-evaluates every response. Below the threshold? It honestly admits uncertainty instead of hallucinating.

🔍

Knowledge Gap Detection

Dashboard automatically surfaces unanswered questions, so you know exactly what content to add next.

🤝

Frustration-Aware Handoff

The AI detects emotional signals and complexity — seamlessly escalating to a human before users get frustrated.

60-Second Deployment

Paste your URL → auto-crawl → deploy widget. Faster than any competitor on the market.

🛡️

Anti-Hallucination Engine

Strict grounding prompts, minimum confidence thresholds, source requirements, and human feedback loops.

How We Guarantee Accuracy

Our advanced RAG (Retrieval-Augmented Generation) pipeline ensures your chatbot answers from your knowledge base — never makes things up.

💬

Step 1.User Asks a Question

The visitor types a natural language question in the chat widget.

🔢

Step 2.Generate Embedding

The question is converted to a high-dimensional vector using OpenAI embeddings.

🔍

Step 3.Hybrid Search (Semantic + BM25)

We search your knowledge base with both semantic similarity and keyword matching for maximum recall.

📊

Step 4.Cross-Encoder Reranking

Results are reranked by a cross-encoder model to ensure the most relevant chunks are selected.

🧠

Step 5.LLM Generates Grounded Response

GPT-4o/Claude generates a response strictly grounded in the retrieved context, with source citations.

Step 6.Confidence Check & Deliver

Response is scored for confidence. If below threshold, the AI transparently declines or offers human handoff.

Enterprise-Grade Security & Compliance

We take trust seriously. Every layer of the platform is built with security-first principles.

🔐

End-to-End Encryption

All data encrypted at rest (AES-256) and in transit (TLS 1.3). Your knowledge base stays private.

🛡️

Prompt Injection Protection

Multi-layer input sanitization and guardrails prevent adversarial prompt attacks.

🌍

Domain Allowlisting

Restrict where your widget can be embedded. Only your authorized domains serve the chatbot.

🔑

API Key Scoping

Generate keys with fine-grained permissions: read-only, conversations, admin, or custom scopes.

📋

GDPR & SOC 2 Ready

Data processing agreements, right to erasure, and audit logs. Enterprise plans include SOC 2 Type II.

🚫

Hallucination Guard

Confidence scoring with configurable thresholds. Low-confidence answers are flagged or blocked automatically.

See Your Potential Savings

Adjust the sliders to see how much time and money RapidoChat AI can save your team every month.

505005,000
$2$8$25
Monthly Savings
$2,200
Based on 55% AI deflection rate
Agent Hours Reclaimed
33h / mo
~7 min avg resolution time
Estimated Annual Savings
$26,400

Support Before & After RapidoChat AI

See the real impact on your customer support workflow.

😩

Before

  • 24-48 hour response times
  • Repetitive questions drain agents
  • Knowledge scattered across docs, email, Slack
  • No data on common customer issues
  • Support limited to business hours
  • Inconsistent answers between agents
  • High cost per ticket ($8-15)
VS
🚀

After

  • Instant responses — under 3 seconds
  • AI handles 55% of queries automatically
  • Unified knowledge base with RAG pipeline
  • Knowledge gap detection & analytics
  • 24/7 support in 50+ languages
  • Consistent, cited, accurate answers
  • Cost per conversation drops to ~$0.03

Built for Every Industry

From e-commerce to healthcare, RapidoChat AI adapts to your business with industry-specific templates and configuration.

🛒

E-Commerce

24/7 order tracking, returns, product recommendations for Shopify & WooCommerce.

💻

SaaS Companies

Technical support, pricing questions, and feature documentation — scales with your product.

🏥

Healthcare

Appointment booking, symptom FAQs, insurance queries — HIPAA-conscious design.

🏠

Real Estate

Property inquiries, schedule viewings, neighborhood info — always available.

🎓

Education

Course information, enrollment help, student support — reduce admin workload.

🏨

Hospitality

Booking assistance, amenity info, local recommendations — elevate the guest experience.

🏢

Agencies

White-label solution for your clients. Deploy branded chatbots at scale.

📱

Mobile Apps

Embed via API into native apps for in-app AI support. Works everywhere.

See How We Stack Up

Transparent comparison — we let the features speak for themselves.

Feature
RapidoChat AI
Intercom
Tidio
Starting Price
$0/mo
$39/seat
$24/mo
60-Second Setup
Source Citations
Confidence Scoring
Knowledge Gap Detection
~
Smart Human Handoff
~
Custom Branding
No Per-Seat Pricing
SSE Streaming
Anti-Hallucination

Integrates With Your Favorite Tools

Connect your existing platforms and knowledge sources — today and as we keep adding more.

🌐Any Website
🛍️Shopify
📝WordPress
📄Notion
☁️Google Drive
🎫Zendesk
💬Slack
📧Email
⚙️REST API
📊Freshdesk

Build Custom Workflows with Our REST API

Full programmatic access to conversations, agents, knowledge, and analytics. Build automations, custom dashboards, or embed AI chat into your own product.

  • RESTful JSON API with OpenAPI docs
  • Webhooks for real-time events
  • Rate-limited with generous free tier
  • SDKs for JavaScript, Python, and Go
POST/v1/agentsCreate agent
POST/v1/knowledge/uploadUpload docs
POST/v1/conversationsStart conversation
GET/v1/conversations/:idGet conversation
GET/v1/analytics/overviewDashboard stats
PUT/v1/agents/:id/configUpdate agent
GET/v1/knowledge/gapsKnowledge gaps
DELETE/v1/knowledge/:idDelete doc

Coming Soon: AI Voice Agent

We're building a real-time voice agent that uses the same knowledge base. Voice support powered by the same RAG pipeline — no extra setup.

🎤

Real-Time Voice Interaction

Customers speak, the AI listens and responds naturally — just like talking to a human agent.

🧠

Same Knowledge Base

Uses your existing documents and training data. No duplicate content management.

📞

Phone & Web Support

Deploy on your website or connect to a phone number for inbound call support.

🌐

Multi-Language Voice

Speaks and understands 50+ languages with native-quality pronunciation.

● Listening…
“How do I change my billing cycle to annual?”
🚀 Coming Q1 2025
🎁

Included in Every RapidoForm Plan

RapidoChat AI is bundled into your existing RapidoForm subscription — no extra product to buy. Upgrade your plan to unlock more AI chat capacity.

For growing teams
Professional
  • 500 AI conversations/mo
  • 3 AI agents
  • 50 knowledge docs
  • Full widget customization
  • Analytics dashboard
Most popular
Premium
  • 2,000 AI conversations/mo
  • 10 AI agents
  • 200 knowledge docs
  • API access & webhooks
  • Priority support
  • Remove branding
For large orgs
Enterprise
  • Unlimited conversations
  • Unlimited agents & docs
  • SSO (SAML / OIDC)
  • White-label widget
  • Dedicated SLA
View Full RapidoForm Pricing

Loved by Businesses Everywhere

Here's what our early adopters are saying about RapidoChat AI.

★★★★★
We deployed RapidoChat AI on our Shopify store and saw support tickets drop by 45% in the first month. The source citations build real trust with our customers.
S
Sarah K.
E-Commerce Owner
★★★★★
The knowledge gap detection alone is worth the price. We now know exactly what docs to write next. Setup was literally under a minute — I timed it.
M
Michael R.
SaaS Founder
★★★★★
We tried Intercom and Drift — both were way too expensive for our 8-person team. RapidoChat AI gives us 90% of the features at 10% of the cost.
P
Priya L.
Startup CTO

Frequently Asked Questions

Everything you need to know about RapidoChat AI. Can't find an answer? Contact us anytime.

How does RapidoChat AI differ from regular chatbots?+
What file types can I upload to the knowledge base?+
How accurate are the AI responses?+
Can I customize the chatbot's appearance?+
What happens when the AI can't answer a question?+
Is there a free tier?+
How long does setup take?+
Is my data secure?+
Do I need a separate subscription for RapidoChat AI?+
Can I use the API to build custom integrations?+
Does RapidoChat AI support voice interactions?+

Ready to Transform Your Customer Support?

Join hundreds of businesses using RapidoChat AI to deliver instant, accurate support — 24/7. Start free today.