All systems operational

RapidoForm status

Real-time transparency on RapidoForm availability, incidents, and scheduled maintenance. Our reliability team monitors every workspace component around the clock.

Current overview6 / 6 systems operational
Last updated–
Monitoring24/7 automated and on-call coverage

Current component status

Operational insight for each RapidoForm surface and supporting service.

RapidoForm application

Form builder, workspace navigation, and analytics dashboard.

Operational

Response collection

Public forms, share links, embeds, and mobile responder experience.

Operational

Notifications & integrations

Email alerts, webhooks, Zapier, and native integration triggers.

Operational

RapidoForm APIs

REST APIs for submissions, templates, and workspace automation.

Operational

Authentication & accounts

Login, SSO, user provisioning, and workspace permissions.

Operational

File storage & CDN

Uploads, assets delivery, and media optimization edge network.

Operational

Uptime over the last 90 days

Daily availability percentages for our most-used services.

RapidoForm application

99.98% uptime

Operational
99.96%100.00%99.92%99.98%99.99%100.00%99.97%99.95%99.99%100.00%99.98%99.97%
Best day: 100% (Aug 08)Worst day: 99.92% (Aug 03)

Response collection

99.99% uptime

Operational
100.00%99.98%99.97%100.00%99.99%100.00%100.00%99.98%100.00%99.99%100.00%100.00%
Best day: 100% (Aug 12)Worst day: 99.97% (Jul 29)

RapidoForm APIs

99.95% uptime

Operational
99.90%99.92%99.96%99.94%99.97%99.98%99.96%99.95%99.97%99.93%99.98%99.95%
Best day: 99.98% (Jul 24)Worst day: 99.90% (Jul 16)

Recent incidents

We communicate openly about service disruptions and remediation work.

August 19, 2024

Elevated API latency in the EU region

Resolved

Minor performance degradation for 7% of API traffic.

Between 09:15 and 09:42 UTC our automated monitors detected an increase in response times for the public API cluster serving the EU region.

  • 09:15 UTCAutomated alert triggered for elevated p95 latency.
  • 09:20 UTCEngineers redirected traffic to a healthy replica and started investigating.
  • 09:33 UTCIdentified a misconfigured query plan during routine index refresh.
  • 09:42 UTCApplied configuration fix and confirmed latency levels returned to baseline.
  • 09:55 UTCMonitoring for regression. No additional impact observed.
July 11, 2024

Webhook delivery delays

Resolved

Delayed webhook notifications for automation workflows.

Webhook deliveries were delayed for customers in North America due to back pressure on a downstream email provider. No submissions were lost and deliveries were replayed automatically.

  • 16:02 UTCQueued webhook jobs exceeded alert threshold.
  • 16:18 UTCScaled workers and throttled low-priority notifications.
  • 16:47 UTCBacklog cleared and delivery times returned to normal.
  • 17:15 UTCPost-incident review initiated to prevent recurrence.

Scheduled maintenance

Upcoming planned work is announced in advance to minimise surprise.

September 05, 2024

Database index optimisations

02:00 – 04:00 UTC

We will perform background maintenance on the analytics data warehouse. Forms and submissions will remain fully available; a short read-only window under 2 minutes is expected for historical analytics.

Need a deeper dive?

Visit our help centre or reach out to the RapidoForm support team. We are here to help with incident updates, status clarifications, or proactive reliability planning.

Visit help centreEmail support