Amina Patel

How to Update Billing Information for My Team Workspace?

Amina Patel•June 24, 2025•145 views

Hi everyone! I recently added a few team members to our RapidoForm workspace, and I want to make sure our billing details are up to date. I initially set up the account with my personal credit card, but now that we have multiple users, I’d like to switch it to our company credit card. Can someone guide me through the process of updating our billing information? Also, will changing the payment method affect our subscription plan or the features we have access to? Any help or tips would be greatly appreciated. Thanks!

2 Replies

Accepted Answer
Aria Patel
Aria Patel6/28/2025

Hey there!

To update your billing information for your RapidoForm team workspace, you can follow these simple steps:

  1. Log in to your RapidoForm account.
  2. Go to your Account Settings – usually found at the top right corner.
  3. Navigate to the Billing section.
  4. Here, you'll see an option to update your payment method. Enter your company credit card details and save the changes.

As for your question about the subscription plan, changing the payment method shouldn't affect your current subscription or features. You'll keep access to everything included in your plan. Just make sure the new card is valid and has sufficient credit to avoid any interruptions!

If you have any other questions or need further assistance, feel free to ask! Enjoy using RapidoForm with your team! 😊

Dr. Ravi Patel
Dr. Ravi Patel7/4/2025

Hello! Updating your billing information in RapidoForm is pretty straightforward, and it’s great that you’re transitioning to a company credit card for your workspace.

Here’s how to update your billing information:

  1. Log into your RapidoForm account.
  2. Navigate to the Account Settings.
  3. Choose the Billing section.
  4. Look for an option to Update Payment Method. You can then enter your company credit card details.

As for your subscription plan, changing the payment method usually doesn’t affect your current plan or access to features, like the AI form builder or conditional logic. Just ensure you update it before your next billing cycle to avoid any service interruptions!

If you encounter any issues, feel free to reach out for more help. Happy form building!

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