Manage your subscription, billing details, and account settings

Account & Billing

Hi everyone, I'm Amina, a freelance consultant specializing in creating client intake forms. I’ve been using RapidoForm for a few months now, and I've loved the flexibility and AI features it offers. However, I'm thinking about upgrading to a Team Workspace to streamline collaboration with my clients on various projects. My main question is, how does the billing work when I upgrade? Is it a flat rate for the whole team, or is it based on the number of users added? Also, do all users get access to all the features, or are there limitations based on the plan? I appreciate any insights from those who have made the switch, as I want to ensure it’s cost-effective for my growing consulting needs. Thanks in advance!

Question about Upgrading to a Team Workspace for Client Projects

Hi everyone, I'm currently using RapidoForm for my small business and I'm considering adding a couple of team members to our workspace. However, I'm a bit confused about how the billing works for team workspaces. Do I pay for each additional member or is there a flat rate for a certain number of users? Also, what happens if someone leaves the team—do I get a refund for the days they won't be using the software? Any insights or experiences you have would be greatly appreciated! Thanks in advance!

Need Help Understanding Team Workspace Billing Structure

Hi everyone, I'm currently on the Pro plan for RapidoForm, but I'm considering downgrading to the Basic plan since I don't use all the features as frequently as I thought I would. However, I'm concerned about losing any valuable data or forms that I've created while on the Pro plan. Can anyone clarify if the downgrade process affects my existing forms and analytics? Additionally, how does the plan change impact the integrations I've set up, especially with Stripe for payment collection? Any insights or experiences would be greatly appreciated!

How can I downgrade my plan without losing my data?

Hi everyone! I’m currently on the basic plan of RapidoForm and I've been loving the form-building features. However, I feel like I might need to move to the pro plan soon because I want to access the advanced analytics and team collaboration tools. My question is, if I switch my billing plan now, will I still have access to all the features I currently enjoy until the end of my billing cycle? Also, is there any pro-rata adjustment I should be aware of? I just want to make sure my transition is smooth without any interruptions in my ongoing projects. Thanks in advance for your help!

Can I switch my billing plan mid-cycle without losing access to features?

Hi everyone, I'm currently using the free tier of RapidoForm, and I've been really impressed with the AI capabilities and the variety of question types available. However, I've hit some limits in terms of form responses and customization options. I'm considering upgrading to a paid plan but I'm a bit confused about the differences between the plans. Can anyone break down what the main features are for the various levels? Also, how does billing work if I decide to switch mid-month? Are there any prorated charges? Thanks in advance for your help!

Questions about Upgrading My Subscription Plan

Hi everyone, I'm Dr. Amina Patel, a professor in the Education department, and I use RapidoForm to create student assessments and feedback forms. Currently, I'm on the Basic plan, but I've been considering upgrading to the Pro plan. I'm particularly interested in the integration options and advanced analytics features, as I think they could help me analyze assessment data more effectively. 

However, I have a couple of questions before making the switch: 
1. Can anyone confirm if the Pro plan allows for customizing themes to match my university's branding? 
2. Also, how does the payment collection feature via Stripe work? I might want to collect fees for workshops using the forms.

Any insights or personal experiences would be great! Thanks in advance!

Questions About Upgrading My Plan for Increased Student Assessments

Hi everyone! I recently added a few team members to our RapidoForm workspace, and I want to make sure our billing details are up to date. I initially set up the account with my personal credit card, but now that we have multiple users, I’d like to switch it to our company credit card. Can someone guide me through the process of updating our billing information? Also, will changing the payment method affect our subscription plan or the features we have access to? Any help or tips would be greatly appreciated. Thanks!