Need Help Understanding Team Workspace Billing Structure

Dr. Maya Chen•December 9, 2025•209 views

Hi everyone, I'm currently using RapidoForm for my small business and I'm considering adding a couple of team members to our workspace. However, I'm a bit confused about how the billing works for team workspaces. Do I pay for each additional member or is there a flat rate for a certain number of users? Also, what happens if someone leaves the team—do I get a refund for the days they won't be using the software? Any insights or experiences you have would be greatly appreciated! Thanks in advance!

1 Reply

Accepted Answer

Dr. Amina Patel12/9/2025

Hey there!

Great to hear you’re enjoying RapidoForm! The billing structure for team workspaces is quite straightforward:

Per-user Pricing: You typically pay a monthly or annual fee per added team member. This allows you to only pay for the users you need.
No Flat Rates: There isn't usually a flat rate for a set number of users, so just keep that in mind as you decide how many team members to add.

As for team members leaving, most services, including RapidoForm, typically do not offer refunds for unused days. However, you can remove the member from your workspace to stop incurring charges for them going forward.

If you have team collaboration features, adding members can really help utilize the AI form builder and enhance your workflows. Hope that helps clarify things for you! Feel free to ask if you have more questions!

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