Edit a form without confusing respondents
Check the form’s publication state and saving behavior before changing content that people may already be answering.
Select a screenshot to enlarge it.
Steps
- Open the intended form and inspect the publication control in the top bar. Use Preview to inspect the current respondent experience.
The current builder, using a synthetic development form. Use the Draft filter to locate unpublished work and confirm the intended form before editing. - For a live form, make substantial experiments in a duplicate first. Check questions, logic, integrations, and all endings.
Choose Mobile below the preview to inspect a narrow layout. Also test the complete form on an actual phone. - Confirm that your intended changes saved and review the current publish action or Published state before distributing the respondent link.
Check before you rely on it
Do not assume a draft mode isolates every edit from an already-published form. Verify the actual live-update behavior before editing an active campaign.
If you need help
Keep a record of the prior form configuration and do not remove questions with existing responses casually.
Contact support with the relevant screen, time, and a redacted description. Keep credentials and private respondent information out of screenshots.