Reset a forgotten password

Use the recovery action on the sign-in page for the email address associated with your account.

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Steps

  1. Open the RapidoForm sign-in page and select the password-recovery option shown there.
  2. Enter your own account address and follow the recovery message. Check spam folders and use the newest valid recovery link.
  3. Create the replacement password yourself, then sign in again and complete any requested two-factor step.

Check before you rely on it

A Google or Microsoft sign-in can require recovery through that provider instead of a RapidoForm password reset.

If you need help

If recovery does not arrive, confirm the account’s original sign-in method and contact support. Never forward recovery links, passwords, or authentication codes.

Contact support with the relevant screen, time, and a redacted description. Keep credentials and private respondent information out of screenshots.

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