Collect and verify video answers
Prepare clear instructions and verify recording, upload, and response persistence as separate steps.
Select a screenshot to enlarge it.
Steps
- Add a Video question and explain the expected subject and any configured recording duration.
Example recording entry screen. Preview is a layout check; saved answers, attachments, and completion require separate tests. - Check Mark Optional and Maximum Duration in Question options. Tell respondents they may need browser camera and microphone permissions.
Current video options from a synthetic development form. Review the controls offered for your selected question. - Test a short synthetic recording, playback, replacement, and final submission on your target devices.
This is the recording entry screen. Recording, permission denial, playback, and saved attachments require separate tests. - Open Results and confirm that the intended completed response has a playable recording.
Check before you rely on it
Use a supported HTTPS respondent page for browser media access. Respect privacy when asking people to record themselves.
If you need help
If a recording is missing, collect browser and time details without asking respondents to send private video through an unapproved channel.
Contact support with the relevant screen, time, and a redacted description. Keep credentials and private respondent information out of screenshots.