Collect a phone number
Use Phone Number when you need a contact number rather than a numeric quantity.
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Steps
- Add a Phone Number question, explain why you need the number, and indicate the expected country or international format in the wording.
Example country-prefix and number input. Preview is a layout check; saved answers, attachments, and completion require separate tests. - In Question options, set Mark Optional according to whether you truly need an answer.
Current phone options from a synthetic development form. Review the controls offered for your selected question. - Preview a valid number in the intended format, a number with a country prefix, invalid text, and a blank answer.
Check country-prefix behavior and the stored format separately using synthetic numbers. - Check the stored value using synthetic data before using it in a contact workflow.
Check before you rely on it
A phone number answer does not prove ownership of the number or consent to receive marketing calls or messages.
If you need help
Do not use a Number question for contact numbers; leading zeros and formatting matter.
Contact support with the relevant screen, time, and a redacted description. Keep credentials and private respondent information out of screenshots.