Request an ownership transfer safely
Ownership changes affect control of the workspace and require a supported, verified process.
Steps
- The existing owner should identify the intended recipient, the workspace, and any associated subscription and integrations.
- Contact support through the signed-in account to confirm the supported transfer process and required verification before changing account identifiers.
- After an approved transfer, verify the new owner’s access, the previous owner’s intended role, billing responsibility, and integration management.
Check before you rely on it
Inviting someone as Admin, copying a form, or changing a profile name does not itself transfer ownership.
If you need help
Do not share the owner’s password or change its email to simulate a transfer.
Contact support with the relevant screen, time, and a redacted description. Keep credentials and private respondent information out of screenshots.