Understand a Paid feature marker
A Paid marker means a form uses or offers a feature whose availability depends on the current plan.
Select a screenshot to enlarge it.
Steps
- Open the form and inspect the marked question type, setting, or feature. Note the exact availability message.
Question availability can depend on your current workspace and plan. - Check Plan & usage and View Plans for the workspace that owns the form.
Illustrative development comparison captured on 10 October 2026. Prices, offers, and limits may change; use your current checkout as the authority. - If necessary, replace the restricted feature with an available alternative or ask the owner to review an appropriate upgrade. Preview the full form afterward.
Check before you rely on it
A Paid tag does not mean a respondent has paid you or that a payment account is connected.
If you need help
If the tag remains after a change, reopen the form and inspect its other marked features before contacting support.
Contact support with the relevant screen, time, and a redacted description. Keep credentials and private respondent information out of screenshots.