About this template
A concise feedback survey for internal communications that balances comparable signals with open context, helping teams decide what to keep and what to improve.
Feedback surveys
Internal Communications Survey
Collect actionable feedback about internal communications with ratings, strengths, friction points, and one improvement priority.
Start with a thoughtful structure. Customize every question, color, and workflow after adding it.
Common use cases
- get-feedback
- improve-experiences
What this template collects
- Overall rating
- Experience strengths
- Friction points
- Improvement priority
Recommended for
- Experience teams
- Program owners
Make it yours
Name the exact internal communications touchpoints participants experienced, keep the survey short, and communicate what will happen with the feedback.
Included features
- Rating Question
- Selection Question
- Text Question
Make internal communication easier to understand and use
Who this template is for
Gather employee feedback about the clarity, relevance, timing, channels, and accessibility of internal communication so your team can improve how important information reaches people.
- Internal communications teams
- People and culture teams
- Change and transformation teams
- Organisational leaders
A better request experience
Why use this template
Understand which communication reaches people
Ask about the channels, timing, clarity, relevance, frequency, and accessibility that shape how employees receive and use workplace information.
Find opportunities to reduce noise and confusion
Use focused prompts to identify where people need more context, a different channel, clearer ownership, or a more practical way to ask questions.
Turn feedback into usable improvements
Review themes with the appropriate communications and leadership owners, balance different audience needs, and communicate only changes that are ready to implement.
From template to working form
How to put it to work
- 01
Choose the communication moments to review
Tailor questions to the regular updates, leadership messages, change communications, team channels, policies, or operational information your organisation wants to improve.
- 02
Invite feedback from the right audiences
Share the survey across the relevant roles, locations, working patterns, and accessibility needs, explaining how feedback will be used and whether responses are identifiable.
- 03
Review themes and close the loop
Identify practical changes to channels, formats, timing, or guidance, route individual issues through the appropriate team, and share approved improvements with employees.
Good to know
Frequently asked questions
What should an internal communications survey ask?
Ask about clarity, relevance, frequency, timing, channels, accessibility, trust, opportunities to ask questions, and what would help employees understand or act on important information.
Who should complete an internal communications survey?
Invite the employee groups who receive the communications you are reviewing, including different roles, locations, work patterns, and accessibility needs where relevant.
Should responses be anonymous?
Choose the approach that fits your purpose and privacy process. Anonymous feedback can support candour; identifiable feedback should have a clear reason and transparent follow-up expectations.
Will every communication preference be adopted?
Not necessarily. Use feedback to identify patterns and trade-offs, then assess changes against the needs of different audiences, operational constraints, and approved communication plans.
How it works
Use RapidoForm with the tools you already love
Collect useful responses, then share them with the applications and follow-up workflows your team already uses.
Explore integrations- ShareRoute responses to the people who need to see them.
- AutomateTrigger the next step with integrations or webhooks.
- LearnReview patterns and make the next decision with confidence.
A dependable starting point
Why teams choose RapidoForm
Use a thoughtful template as your first draft, then shape the form around your audience and workflow.
A polished starting point
Begin with a ready-to-customize structure instead of rebuilding a common workflow from scratch.
Flexible by design
Adjust questions, copy, colors, media, and follow-up behavior around the experience you need.
Built for action
Preview the respondent experience, collect useful context, and connect responses to the next step.
Resources
Advice and practical guidance
Keep improving your forms with ideas, examples, and tools for building a better response experience.
Blog
Read practical guidance on writing questions, improving completion, and making better use of responses.
Read the blogAI form builder
Turn a short brief into a structured first draft, then refine every question and workflow detail.
Build with AIIntegrations
Connect responses to the tools and follow-up steps your team already uses.
Explore integrationsKeep exploring
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Make this template your own
Start with a thoughtful structure, then shape every question and detail around your workflow.