Route respondents using a score
Use a calculated score as a condition for a final question or available destination. Check thresholds at their boundaries.
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Steps
- Calculate and verify the score before adding outcome navigation.
- Open Branching & Calculations at the point where the final route should be chosen.
- Select the score variable as the condition field and choose the comparison and threshold shown in the editor.
A Number variable stores a starting value. Saved calculation rules determine how answers change it. - Choose the appropriate navigation destination, complete every action, and select Save logic.
The current action selects an ending; this selector does not provide a direct destination-URL field. - Test below the threshold, exactly at it, and above it. Confirm there is a valid route for every possible score.
Check before you rely on it
For a threshold of 5, deliberately test scores 4, 5, and 6. A gap or overlapping rule can send respondents to the wrong place.
If you need help
Do not create a rule that sends a respondent back to the same question or produces a loop without a clear exit.
Contact support with the relevant screen, time, and a redacted description. Keep credentials and private respondent information out of screenshots.