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Account and billing
38 articles found
- Account and billing
Review the cookie-consent setting
A consent prompt is one part of a privacy workflow. It does not establish that a form or its integrations meet every legal requirement.
- Account and billing
Invite people to your workspace
Invite collaborators using their own accounts and give them only the access they need.
- Account and billing
Work in a client’s workspace
Use an invitation to the client’s workspace rather than sharing the client’s login.
- Account and billing
Understand a legacy Basic plan
Basic appears in older help articles. The current core plan comparison uses Free, Starter, Professional, and Business.
- Account and billing
Find answers about billing and payments
Start with the workspace that owns the subscription, then distinguish plan selection, billing details, and payment history.
- Account and billing
Review the Business plan
Business is a current core plan. Check the live comparison for the features and capacity your workspace needs.
- Account and billing
Check whether a trial is available
A Paid marker identifies a restricted feature; it is not a promise of a free trial.
- Account and billing
Change saved payment information
The way you manage a saved payment method depends on the provider and the subscription that created it.
- Account and billing
Copy or move a form between workspaces
The Forms list provides separate Copy to workspace and Move to workspace actions. Review their consequences before using them.
- Account and billing
Check current discounts and offers
Offers can be time-limited and account-specific. Use an active offer and its current terms.
- Account and billing
Use the Free plan
Check the Free plan’s current limits and the features available to your workspace before publishing a form.
- Account and billing
Choose a subscription payment method
Checkout shows the payment methods enabled for your selected plan, currency, and billing configuration.
- Account and billing
Update billing details
Billing details identify the person or company to bill. Review them in checkout before completing a purchase.
- Account and billing
Reset a forgotten password
Use the recovery action on the sign-in page for the email address associated with your account.
- Account and billing
View billing history and download an invoice
Owner and Admin accounts can inspect the current workspace’s billing history.
- Account and billing
Manage sign-in for a social account
An account created through Google or Microsoft may use that provider rather than a separate RapidoForm password.
- Account and billing
Prepare to delete an account
Account deletion can affect forms, responses, teammates, and integrations. Confirm the scope before taking an irreversible step.
- Account and billing
Troubleshoot sign-in
Check the account identity and original sign-in method before resetting credentials or creating another account.
- Account and billing
Find account and workspace settings
The current Account settings screen separates personal Profile controls from Workspace & billing.
- Account and billing
Check Razorpay or Paytm availability
Razorpay and Paytm controls are conditional in checkout. Use them only when your current Payment Options offers them.
- Account and billing
Understand a legacy Plus plan
Plus is a legacy name found in older guides. Use your workspace’s current plan information when deciding which features you can use.
- Account and billing
Ask about affiliate participation
Confirm that an affiliate program is currently offered and that you have accepted its applicable terms before promoting it.
- Account and billing
Check student-program eligibility
Student offers change over time. Confirm the current offer through an official program or RapidoForm support.
- Account and billing
Check your plan and response usage
Find your current plan and usage in Account settings, and check limits before collecting responses.
- Account and billing
Set up two-factor authentication
Use an authenticator app to add a second sign-in step to your RapidoForm account.
- Account and billing
Compare monthly and yearly billing
Choose a billing cycle based on the full amount due, your expected usage, and the renewal terms shown at checkout.
- Account and billing
Check taxes on your current bill
This URL originally described a 2023 billing announcement. Use the current checkout and invoice for your purchase.
- Account and billing
Request an ownership transfer safely
Ownership changes affect control of the workspace and require a supported, verified process.
- Account and billing
Review and purchase a plan upgrade
Use the current comparison to choose the capacity and features you need, then verify the new plan after payment.
- Account and billing
Check the billing currency
The selected checkout currency determines the quote you review. Your bank may separately apply its own conversion or fees.
- Account and billing
Confirm the effects of cancellation
Review the terms and status for your specific subscription before cancelling or downgrading.
- Account and billing
Resolve a missed subscription payment
A failed or overdue renewal needs a status check before another payment attempt.
- Account and billing
Identify the service processing a payment
Subscription checkout and payments collected from respondents are separate workflows and can use different connections.
- Account and billing
Identify the workspace owner
Workspace roles determine who controls a workspace. Keep ownership clear when several people collaborate.
- Account and billing
Troubleshoot a declined card
A decline can come from card details, verification, the issuing bank, or the payment provider. Use the actual error to decide the next step.
- Account and billing
Understand a Paid feature marker
A Paid marker means a form uses or offers a feature whose availability depends on the current plan.
- Account and billing
Check an authorization or unexpected charge
First identify whether the bank lists a transaction as pending or settled and which merchant or provider created it.
- Account and billing
Understand workspace roles
A role describes access within a workspace. Check the selected workspace and the controls available to that account.